Refund policy
Exchanges
Exchanges are allowed for apparel only, no returns. However, exchanges are only allowed with size change (ie, sizing up or down) of the same design that was ordered. Exchanges are not allowed for a new or different design from what was ordered.
We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start an exchange you can contact us at shop@misfitmachine.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.
You can always contact us for any exchange questions at shop@misfitmachine.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.